Clinical Nurse Leader Practice Exam

What is the best approach for a Clinical Nurse Leader who overhears staff discussing a colleague's frequent sick leave?

1. Sympathize and agree that the behavior should not be tolerated

2. Tell the staff to stop discussing the colleague inappropriately

3. Notify management about the discussions

4. Address that personal matters should not be discussed and ensure adequate staffing

The correct answer is: Address that personal matters should not be discussed and ensure adequate staffing

The best approach for a Clinical Nurse Leader in this scenario involves addressing the inappropriateness of discussing a colleague's personal matters while also focusing on the need to ensure adequate staffing. This response not only acknowledges the potential concern regarding the colleague's frequent sick leave but also emphasizes the importance of maintaining professionalism within the work environment. By addressing that personal matters should not be discussed openly among staff, the leader reinforces the importance of privacy and respect for colleagues. This helps in creating a culture of support rather than gossip, which can lead to a toxic work environment. Additionally, ensuring adequate staffing is critical, especially if the colleague's absence impacts patient care or team dynamics. This dual approach not only mitigates the immediate issue of inappropriate discussions but also prioritizes patient care and staff morale by focusing on solutions instead of fostering a negative conversation. This response reflects the qualities of a Clinical Nurse Leader, which include advocacy for colleagues, promotion of a positive work culture, and a focus on patient-centered care.